State-of-the-Art Property Operations

Manage Every Property From One Intelligent Command Center.

PropertyOS helps real estate companies manage residents, bills, complaints, maintenance, notices, staff, vendors, and multi-building operations with AI-powered automation.

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Active Nodes: 5/5

Portfolio Diagnostics

Occupancy Rate
92.5%
▲ +1.2% this mo
Open Complaints
12
● 2 Emergency
Monthly Rev
$184.2K
Collection rate 91%
Active Staff
5 On-Duty
● All Dispatch Ready
Emergency Dispatch SystemSLA Monitor
comp-5: Bathroom Flood
Pinnacle Heights - Apt 109

Property Visualizer (Live occupancy)

stable
Pinnacle Heights
12 floors | 24 units
Occ Rate:85%
stable
Oakridge Manor
6 floors | 12 units
Occ Rate:88%
stable
Metropolitan Lofts
10 floors | 20 units
Occ Rate:91%
attention
Lexington Condos
8 floors | 16 units
Occ Rate:94%
stable
Summit Student Living
5 floors | 10 units
Occ Rate:97%
Control center

Visual telemetry charts real-time occupancy. Alert state pulses red instantly across affected tower window grids when tenants trigger emergency tickets.

Telemetry status: OK
2,400+
Units managed nationwide
98.2%
Average rent collection rate
< 4 min
Median emergency response time
47 hrs
Admin time saved per week

Enterprise Suite

Full-Stack Property Operations

Everything your management office needs to coordinate complex operations from one modern interface.

Multi-Property Commands

Track building health indicators, utility meters, and on-site managers across hundreds of units from one central screen.

Resident Onboarding

Verify credentials, review digital lease attachments, and approve tenant registrations with step-by-step approval pipelines.

Automated Smart Billing

Generate recurring fees, utilities, and custom bills in bulk. Residents pay via credit card, ACH, or check with instant digital receipts.

Maintenance Dispatch

Dispatch work orders to internal technicians or licensed third-party vendors. Track SLA response durations and materials invoices.

Visitor Passes & Logistics

Residents issue guest passcodes and track package deliveries securely. Security logs entry/exit details instantly.

Audit Compliance

Log all user action audits, inspection checklists, fire safety certifications, and lease records to ensure USA-compliant operation.

Unified Operations Hub

One dashboard for every building, team, and tenant.

PropertyOS Command Center gives property managers a live operational picture — occupancy, open tickets, billing status, staff assignments, and compliance deadlines — without switching between spreadsheets, email threads, and legacy software.

Portfolio analytics
Revenue, delinquency, and occupancy trends across all assets.
Real-time alerts
Emergency complaints, overdue bills, and inspection reminders.
Building visualizer
Floor-by-floor health indicators with live occupancy telemetry.
Package & visitor logs
Track deliveries, guest access, and security events in one feed.
Live activity feed Syncing
Rent payment received2m ago
Oakridge Manor — Unit 4B ($1,850)
Work order assigned8m ago
HVAC inspection — Metropolitan Lofts
New resident approved14m ago
Summit Student Living — Unit 210
Notice published22m ago
Elevator maintenance — Pinnacle Heights
Emergency resolved31m ago
Plumbing flood — Apt 109 (SLA: 38 min)

Workflow

From complaint to resolution in four steps

PropertyOS automates the handoffs that normally slow down property management teams.

01

Resident reports

Tenants submit issues via chat, voice call, or mobile portal. AI extracts building, unit, category, and urgency.

02

Auto-triage

Emergency tickets trigger instant admin alerts and sound chimes. Routine requests enter the maintenance queue.

03

Staff dispatch

Work orders route to the right technician based on skills, shift schedule, and building assignment.

04

Track & close

Managers monitor SLA timers, resolution notes, and billing for parts — all logged for compliance audits.

AI Operations Suite

Natural Language Complaint Intake.

Reduce office workloads by letting residents register complaints conversationally. Our AI parser maps verbal and chat reports, extracts the category, filters urgency, and prepares a ready-to-dispatch ticket card.

  • **AI Chatbot Assistant:** Slots name, building, apartment unit, and issues automatically.
  • **AI Voice Call Integration:** Call button prompts configured hotlines. Voice parser populates work order tickets.
  • **Audible Dispatch Signals:** Emergency issues instantly generate admin sidebar alerts and audio chimes.

AI Complaint Assistant

Listening (Slot-filling active)
Resident Portal
JD
Hi, I'm John from Pinnacle Heights Apt 109. The bathroom pipe under the vanity has burst and water is flooding the floor!
System Diagnostics
I have compiled your emergency request:
**Building:** Pinnacle Heights
**Unit:** Apt 109
**Category:** Plumbing
**Urgency:** EMERGENCY

Would you like me to submit this ticket immediately to the supervisor on duty?

Customer Stories

Trusted by property teams across the USA

We cut emergency response time in half. The AI intake means our front desk isn't fielding 40 calls a day anymore — tickets arrive pre-filled and routed.

Maria Chen
Regional Director, Apex Residential

Managing five buildings used to mean five different spreadsheets. PropertyOS gave us one command center and our collection rate jumped to 96%.

James Whitfield
Portfolio Manager, Whitfield Properties

Our maintenance team loves the mobile portal. They see assigned tickets, update status in the field, and billing for parts happens automatically.

Devon Carter
Facilities Lead, Metro Living Group

Integrations

Connects with your existing stack

PropertyOS integrates with payment processors, communication platforms, and accounting tools so you don't have to rebuild your workflow from scratch.

Stripe
Twilio
QuickBooks
Slack
Google Calendar
DocuSign

Built for every role

Portals tailored to your team

Super Admin
Full portfolio control — buildings, billing, staff, approvals, analytics, and system settings.
Staff & Technicians
Assigned work orders, resolution forms, shift schedules, and emergency dispatch status.
Residents & Tenants
Pay bills, submit AI-assisted complaints, view notices, manage visitors, and track packages.
Explore all portals

FAQ

Common questions

How long does setup take?

Most portfolios are live within 48 hours. Import your building list, invite staff, and configure billing rules — our onboarding team walks you through each step.

Does PropertyOS support multi-building portfolios?

Yes. The Command Center is designed for operators managing anywhere from a single property to hundreds of buildings across multiple states.

Is resident data stored securely?

All tenant records, payment data, and audit logs are encrypted at rest. PropertyOS is built to meet USA residential tenancy privacy and fair housing compliance expectations.

Can I try it before committing?

Operations Pro includes a 14-day free trial with full AI intake and billing features. No credit card required to start.

What happens during an emergency complaint?

Emergency tickets bypass the normal queue — admins receive sidebar alerts, audible chimes, and SLA timers start immediately. Staff can be auto-assigned based on availability.

Ready to modernize your property operations?

Join property managers who run smarter portfolios with PropertyOS. Start your free trial or schedule a live demo with our team.

14-day free trial US-based support No setup fees

Portfolio Scaling

Simple, Predictable Pricing

Select the pricing structure matching your property portfolio. No setup fees, cancel anytime.

Starter Core
$149/mo

For managers with 1-2 buildings (Up to 40 units).

  • Up to 2 Buildings & 40 Units
  • Standard Resident Onboarding
  • Manual Complaint Forms
  • Core Bills & Notice Boards
Get Started
Most Popular
Operations Pro
$399/mo

For scaling real estate companies (Up to 10 buildings).

  • Up to 10 Buildings & 250 Units
  • AI Chatbot Complaint Intake
  • AI Voice Agent Call Integration
  • Bulk Billing & Stripe ACH Sandbox
  • Emergency notices & Sound Chimes
Start Free Trial
Portfolio Command
Custom

For large holdings or institutional operators (Unlimited units).

  • Unlimited Buildings & Units
  • Dedicated Twilio IVR voice numbers
  • Custom CRM & SQL database hooks
  • Dedicated Operations SLA Manager
Contact Sales